Visiting questions – V&A Members, Director's Circle and Young Patrons' Circle

Can Members visit sold out exhibitions?

Yes. As a Member, you get free unlimited visits to all exhibitions even when tickets have sold out.

Do Members need to book tickets to visit special exhibitions?

No. Your Membership card is your ticket to enter exhibitions.

V&A South Kensington and Young V&A are open seven days a week, and Members do not need to book tickets for general admission or our special exhibitions. As a V&A Member you can drop in anytime to enjoy free unlimited access to all our special exhibitions.

V&A South Kensington is open from 10.00 – 17.45 Monday – Thursday and Saturday – Sunday. On Fridays we are open from 10.00 to 22.00.

Young V&A is open daily from 10.00 – 17.45.

How do I visit on a Members' Preview?

We recommend booking for Members' Previews if you wish to enter an exhibition at a specific time, but is not essential. You can book for Members' Previews from the 1st of the month that each exhibition opens.

Previews for Gabrielle Chanel. Fashion Manifesto are on Thursday 14 September and Friday 15 September.

How do I visit on a Members' Morning View?

You must book a ticket to visit on a Members' Morning View as these are outside of public opening hours. You can book from Members' Morning Views from the 1st of the month that each exhibition opens.

Members' Morning Views for Gabrielle Chanel. Fashion Manifesto are on Saturday 16 September and Sunday 17 September from 8.00 – 10.00.

Young V&A

Young V&A is open seven days a week. General admission is free and you don't need to book. There may be some queues to get in to the museum at busy times through the summer, including weekends and school holidays.

Other questions

Can I visit without my Membership card?

Yes. You do not need to be in possession of your Membership card to access your benefits onsite.

Please collect a temporary Membership card from the Membership Desk or Members' Room at South Kensington when you arrive if you are visiting without your card. You can collect a temporary Membership card from the Admissions Desk at YV&A.

Can I take guests into the Members' Room?

You are welcome to bring as many guests as your Membership level allows. All Members can bring up to four children under 16 in with them.

  • Standard Individual or Under 26 Individual cards admit the named Member only
  • Standard Plus Guest or Under 26 Plus Guest cards admit the named Member, plus one adult guest
  • Standard Plus Card admits the named Members, plus one adult guest per card
  • Director's Circle and Young Patrons' Circle Members may bring one adult guest

Is the cloakroom open?

The cloakroom facilities are open. Bags larger than 56 × 45 × 21cm and bags with wheels are not allowed. Only small sized bags are permitted in the galleries, and as part of our security procedures we may ask to search your bag.

Members can leave one coat and one small bag in the cloakroom at South Kensington free of charge.

At Young V&A, there are free storage lockers located on the lower-ground floor.

How do I find out about the Members-only times to visit exhibitions?

The Membership team regularly arranges previews and Members-only views for all exhibitions. These are listed as 'events' on the respective exhibition webpages, and can also be found on the Membership Events programme page. Tickets need to be booked in advance online.

New dates are announced regularly by email. If you are not already receiving Membership emails, please contact membership@vam.ac.uk to be added to the email list.

Do I need to show my Membership card to enter the exhibitions?

Yes. Please have your Membership card ready to present to a member of our Visitor Experience staff at the exhibition entrance.

Will the Membership Desk be open? Will I be able to talk to someone about my Membership when I am in the building?

The Membership Desk at V&A South Kensington is open from 10.00 to 17.00 every day. If you have any specific queries regarding your Membership, you can also contact us at membership@vam.ac.uk and we will do our very best to help. Patrons, please direct any queries to directorscircle@vam.ac.uk or ypc@vam.ac.uk

Where can I buy or renew a Membership?

You can buy or renew your Membership or a Membership gift online on the Membership page, or at the Membership Desk if you are coming to V&A South Kensington. Pay by Direct Debit to receive a £10.00 discount.

Is the Members' Room open?

Yes. Opening hours are 10.00 to 17.30 from Monday to Thursday, and at weekends. Last food orders are at 15.30 and last drinks orders are at 17.00.

On Fridays, the Members' Room will be open until 21.30. Last food orders are at 20.00 and last drinks orders are at 21.00.

Can I book a table in the Members' Room?

There is no reservation system for the Members' Room.